Legal Notice
EDITOR
Grévin and Company
Public limited company with capital of €52,913,012.57
Head office: 60128 Plailly
RCS Compiègne 334 240 033
Intra-community VAT: FR 71334240033
Register of travel and holiday operators: IM060100010
Show Contractor Licenses: L-D-21-5687, L-D-21-5689, L-D-21-5690, L-D-21-5692, L-D-21-5693, L-D-21-5695, L-D-21-5696, L-D-21-5702, L-D-21-5703, L-D-21-5704, L-D-23-7280,L-D-24-7241, L-D-21-5705, L-D-23-7281, L-D-24-7243, L-D-21-5706, L-D-21-7282, L-D-24-7242.
Guarantor: Atradius Credito y Caucion S.A. de seguros y reasuguros, 159 rue Anatole France Levallois Perret, France
Insurer: Allianz IARD, 1 cours Michelet CS 30051, 92076 Paris La Défense Cedex, France
Tel.: +33 (0)9 86 86 86 87 (non-surcharged call – cost of a local call)
Email: contact@parcasterix.com
PUBLICATION DIRECTOR
Delphine PONS, Managing Director of Grévin et Compagnie
HOST
Excluding pages dedicated to online sales:
Platform.sh
Headquarters: 131 Boulevard de Sebastopol 75002 Paris, France
Tel: +33 (0) 1 40 09 30 00
Website: https://platform.sh/
For pages dedicated to online sales:
Vivaticket
Head office: 3 avenue Gustave Eiffel, 86360 Chasseneuil-du-Poitou, France
Such. : +33 (0)5 49 62 88 88
Website: http://www.vivaticket.com
DESIGNER AND DEVELOPER
User Adgents
Headquarters: 8 rue de la Rochefoucault 75009 PARIS, France
Tel.: +33 (0)1 77 75 65 90
Website: https://www.useradgents.com/ 
CREDITS
Texts: Parc Astérix
Images (photographs, illustrations, etc.): Sylvain Cambon, Thomas Deron, J-L Bellurget, Arnaud Sobczyk, Extrême Les Corsaires, Olivier Pautot, Kaeru Theme Park Design, © 2024 Les Editions Albert René/Goscinny Uderzo
Videos: ViaMedia, Androcam, Havas Paris, Toscane Prod
TERMS OF USE OF THE WEBSITE
By consulting this website, you unreservedly accept the following conditions of use:
INTELLECTUAL PROPERTY
Any use of the elements (images, texts, videos, sound, etc.) on this website, which are protected by intellectual property rights is prohibited without the agreement of the rights holder.
This notably covers reproduction, modification, downloading and broadcasting of all or part of the aforementioned elements, in any form, via any media or for any purpose whatsoever.
1. Copyright
Fundamental principles
This website and each of its elements (information, texts, images, photographs, illustrations, drawings, graphic elements, videos, sounds, data, databases, programmes, software, etc.) are the property of Grévin et Compagnie or are subject to exploitation rights granted by the rights holders to the latter.
This website and the elements that compose it are protected under intellectual property law worldwide.
As such, and in accordance with the provisions of intellectual property law, the use of this website and its elements is authorised only for personal, private and non-commercial use, to the exclusion of any other use.
Except as permitted under applicable law, any reproduction, representation or use of all or part of this website or the elements that compose it is expressly forbidden without prior written consent of Grévin et Compagnie.
Any reproduction, representation or use of all or part of this website or the elements that compose it that has not been expressly authorised constitutes an infringement of the rights of Grévin et Compagnie and the individual(s) concerned may face civil and criminal liability.
Downloadable content
Grévin et Compagnie may make elements of this website available to users (photographs, videos, press packs, press releases etc.) that you are authorised to download (hereafter Downloadable Content). Grévin et Compagnie grant you a non-exclusive, free, non-assignable, non-transferable right to copy and to download and use the Downloadable Content solely for personal, non-commercial purposes for the legal duration of the protection of intellectual property rights as defined by French and foreign law and by international agreements (including all supplementary regulations and subsequent amendments), provided that the element of the website that is copied or downloaded is neither modified nor altered in any way, and that the information relating to copyright and associated distinctive signs is clearly and legibly indicated.
Grévin et Compagnie authorises the use of press kits and press releases on this website by professional journalists only within and for the purposes of their professional business, provided that the information relating to copyright and distinctive signs is clearly and legibly indicated.
By downloading or using this Downloadable Content, you undertake to use it in accordance with these terms of use.
Any improper use of Downloadable Content that may harm the image of Grévin et Compagnie or of the persons represented in the Downloadable Content will lead to legal proceedings.
Image rights
The images or photographs of people or places that appear on this website are the property of Grévin et Compagnie or are used by Grévin et Compagnie with the consent of the rights holders.
Any reproduction, representation, use or modification whatsoever of these images or photographs is prohibited without prior written consent of Grévin et Compagnie.
Any use, even partial, of these documents, in breach of the aforementioned obligation may lead to legal proceedings.
Contributions by users
Grévin et Compagnie may make an area on this website available for user content such as reviews or photos (hereafter User Content).
By publishing User Content on this website, you grant Grévin et Compagnie a non-exclusive, transferable, sub-licensable, free and worldwide licence to reproduce, represent, adapt, translate, commercialise and broadcast the published User Content for the entire legal duration of intellectual property rights as defined by French and foreign law and international agreements (including all supplementary regulations and subsequent amendments), on this website and on social media networks where Grévin et Compagnie is or will be present.
This authorisation entails the right for Grévin et Compagnie to adapt the User Content or provide any clarification to the initial message that Grévin et Compagnie deems useful as long as it does not substantially alter the User Content.
You declare and guarantee unreservedly that:
- You are the sole author of the User Content that you publish, and as such you have full and entire ownership and enjoyment of all intellectual property rights for the published User Content, as defined by intellectual property law;
- The User Content is an original work in terms of copyright;
- You have acquired from any third parties all intellectual property rights (copyright, related rights, trademark rights, patent rights, rights for drawings and models etc.), personality rights and, in general, all ownership rights of whatever nature attached to the User Content so that Grévin et Compagnie can make use of User Content according to the conditions defined herein;
- The User Content published must not infringe intellectual property rights, image rights, the private lives of individuals and in general the ownership rights of third parties;
- The User Content published must not contain any unlawful, defamatory, slanderous, disparaging, insulting, offensive, discriminating, hateful, racist, anti-Semitic, xenophobic, homophobic, violent, shocking, obscene, vulgar, pornographic or sexually suggestive, indecent, paedophile or child pornography content or constitute abuse or harassment, or be likely to harm minors in any way whatsoever or which promotes alcoholic beverages, tobacco, tobacco products, or any substance whose use or sale is restricted or prohibited in France;
- The User Content published does not violate any law, regulation or standard in force in France;
- You have the power and capacity to grant these rights.
The authorisation granted to you under these terms does not entail any obligation by Grévin et Compagnie to transmit the User Content published. Grévin et Compagnie retains the right to delete User Content at any time from all media, for whatever reason and without prior notice.
Social media networks are platforms that belong to third parties. Consequently, the broadcast and use of User Content on these social media networks are governed by the terms and conditions of use set by these third parties. Therefore, Grévin et Compagnie cannot be held responsible for any use of User Content by itself or by third parties in compliance with the terms and conditions of use set by social networking sites, and notably with regard to the scope of rights granted, the duration of rights and the removal of User Content. You are responsible for any claims or complaints by third parties regarding the use of User Content in accordance with the terms and conditions of use set by social media networks.
Moreover, all User Content is likely to be referenced on a search engine, and therefore consulted by users external to this website.
2. Distinctive signs
Company names, trade names, acronyms, trademarks, logos and other distinctive signs reproduced on this website are protected under trademark law.
Any reproduction, representation or use, whether total or partial, stand-alone or integrated into other elements, of any aforementioned distinctive sign without the prior written authorisation of the rights holder of the distinctive sign is strictly prohibited.
3. Databases
Any databases that may be made available to you on this website are the property of Grévin et Compagnie as the creator of these databases.
Extracting or reusing a qualitatively or quantitatively substantial part of these databases, including for private purposes, is prohibited.
PERSONAL DATA
Personal data collected on this website or when you contact Grévin et Compagnie by telephone are processed for the purposes of:
- Processing your order of products or services. This processing operation is necessary for the purposes of fulfilling your contract with Grévin et Compagnie;
- Creating and managing your personal account. This process is required for fulfilling your contract with Grévin et Compagnie (when you create a personal account for finalising an order) or with your consent (when you create a personal account to save your favourite attractions, shows and restaurants);
- Sending you promotional offers, information letters, invitations to participate in games or competitions, as well as customer satisfaction surveys. This processing operation, in the form of messages sent by Grévin et Compagnie, is based on the legitimate interest of the latter in developing its business (in cases where the email address to which the messages sent has been given while placing an order) or with your consent (if the email address has been given without an order being placed);
- Replying to information requests, comments and complaints that you send to Grévin et Compagnie. This processing operation is based on your consent;
- Publishing your reviews of Grévin et Compagnie and its products and services. This processing operation is based on your consent;
- Keeping proof of the call content in the case of contact by telephone. This processing operation is based on Grévin et Compagnie’s legitimate interest in keeping proof of its communications with customers and prospective customers;
- Improving telephone communication services between Grévin et Compagnie and customers and prospective customers. This processing operation is based on Grévin et Compagnie’s legitimate interest in improving the quality of its services;
Unless otherwise indicated, all fields in the forms available on this website need to be filled to enable Grévin et Compagnie to carry out the aforementioned processing operation.
Processing operations are the responsibility of Grévin et Compagnie, represented by Delphine PONS, in the capacity of managing director. Grévin et Compagnie has appointed a representative for the protection of personal data; The contact details are shown below.
Data collected are for the use of Grévin et Compagnie and any service providers that need to be involved in the aforementioned processing. operation.
Data collected is kept for the following periods of time:
- Data collected to process your orders for products and services: five years from the date they are collected if the amount of the order is less than €120, ten years if the amount of the order is equal to or greater than €120.
Exceptionally, the credit/debit card number and expiry date will be kept for fifteen months after the transaction for evidentiary purposes in the event of any dispute over the transaction. The cryptogram is not kept beyond the transaction.
Exceptionally, the photograph that you download when you order a pass is kept for three years from the date of downloading in order to facilitate renewal of the pass, with your consent;
- Data collected to manage your personal account: until your personal account is deleted;
- Data collected to send you commercial offers, newsletters, invitations to participate in games or contests, as well as satisfaction surveys: for 5 years from their collection. At the end of this period, this data is kept for a further period of 5 years if you agree to continue to receive commercial offers, newsletters, invitations to participate in games or competitions, as well as surveys from satisfaction ;
- Data collected to respond to information requests, comments and complaints that you send to Grévin et Compagnie: the length of time necessary to handle these requests, comments and complaints;
- Data collected to publish your reviews of Grévin et Compagnie products and services: five years after the review is published;
- Data collected to keep proof of call content for contact by telephone: the duration necessary to keep the proof;
- Data collected to improve telephone communication services between Grévin et Compagnie and customers and prospective customers: three years after collection.
Grévin et Compagnie takes the appropriate technical and organisational measures in accordance with applicable legal provisions to ensure the confidentiality and security of your personal data and notably to protect them against illegal or accidental destruction, loss or accidental alteration or unauthorised disclosure or access. For this purpose, Grévin et Compagnie has put in place technical measures (such as firewalls) and organisational measures (such as an ID and password system, means of physical protection etc.).
You have the right to access, rectify and delete data concerning you, transfer it or have it transferred to a third party, and to restrict or deny processing operations. Grévin et Compagnie will comply with your request subject to compliance with the legal obligations incumbent upon it.
You have the right to withdraw your consent to the processing of data concerning you at any time. Withdrawing your consent does not affect the legality of data processing before the withdrawal of consent.
You can be sent a written version of the information above.
You can assert these rights by contacting Grévin et Compagnie:
- Using the contact form on the Contact page on this website; or
- By post to the following address: Grévin et Compagnie, Service Protection des Données, BP 8, 60128 Plailly, France; or
- By email to the following address: privacy@parcasterix.com, any request not relating of the processing of your personnal data will not processed. For any other request, contact contact@parcasterix.com
To ensure confidentiality and the protection of your personal data, Grévin et Compagnie reserves the right to request proof of identity before replying to your request, in accordance with the provisions of law no. 78-17 of 6 January 1978, known as the French Data Protection Act, of Article 92 of the decree of 20 October 2005, amended by the decree of 1 August 2018, and the European regulation 2016/679 of 27 April 2016 concerning the protection of individuals regarding the processing and free movement of personal data. You may also be requested to produce a photocopy of the identity document including your date and place of birth and your signature.
You have the right to submit a complaint to the CNIL (French Data Privacy Commission) if you consider that your rights are not being upheld. You can write to the CNIL at the following address: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France – Tel. : + 33 (0) 1 53 73 22 22– Fax :+33 (0)1 53 73 22 00 Website: https://www.cnil.fr/fr/plaintes.
ONLINE REVIEWS
Online reviews You can leave a review about Grévin et Compagnie, the park that it operates and the products and services that it offers by clicking on the button “Leave my review” on the Review page of this website or by connecting to the Leave a Review website.
When you leave a review using the form provided, you agree to the publication of the review on the Parc Astérix website in accordance with the provisions described on the Leave a Review website.
HYPERLINKS
Setting up hyperlinks to this website is authorised, provided that:
- The pages of this website are not embedded within the pages of another site, but are fully accessible in a new window;
- Information appearing on this website cannot be used for commercial purposes;
- The website from which the hyperlink is made does not publish material of a controversial, pornographic, xenophobic nature which may offend public morals or bring into disrepute the image of Grévin et Compagnie.
Grévin et Compagnie reserves the right to withdraw this authorisation at any time and without justification.
LIABILITY
Grévin et Compagnie cannot be held liable in the event of:
- the temporary inaccessibility of the website due to maintenance operations;
A malfunctioning of the website having an impact on access to the site. In this regard, you acknowledge that you are aware of and accept the technical and operational characteristics of the web network as well as its limitations (in terms of access, availability, overloading, breakdowns, saturation, transit time, response time to display, consult, query or transfer data, the interruption, absence of protection of certain data against the misappropriation or pirating of data, the risk of contamination by a virus, etc.);
- A malfunction or inappropriate use of your terminal and any other equipment used to access this website;
- The provision of inaccurate, incomplete or false data by yourself;
- By default, the loss, delay or error in communicating data independently of the will of Grévin et Compagnie;
- Holding information featuring on the sites to which this website contains hypertext links;
- Any violation by you of these conditions of use.
CONTACT
You can contact Grévin et Compagnie:
- Using the contact form on the Contact page on this website; or
- By post to the following address: GREVIN ET COMPAGNIE, BP 8 – 60,128 Plailly; or
- By email to the following address: contact@parcasterix.com ; or
- By telephone on the following numbers: +33 (0) 9 86 86 86 87 (toll free number).