Filotomatix - skip-the-line service

Optimize your day and book your passage to your favorite attractions.

 

filotomatix

 

 

This product is to be purchased along with the Parc Astérix entry ticket. Please refer to the conditions and restrictions of access to  attractions before purchasing your Filotomatix. Filotomatix are subject  to availability. You can only reserve one attraction at a time. Don't have a smartphone? Go to the Point Pass at the park entrance to reserve  your Filotomatix. (1) There might be a waiting time of about 10 minutes. (2) Product sold on the Parc Astérix application. A ticket counter is available for cash payments only. (3) Early closing times depending on light conditions.

 


QUESTIONS - ANSWERS


1. What is a Filotomatix? 
FILOTOMATIX is a new paid service.

Depending on the range chosen, you have access to preferred queue-cutting services, or to differentiated waiting times at eligible attractions. Prices and descriptions of the ranges are available in the table above.

 

2. What is a virtual queue? 
The virtual queue replaces the physical queue. Using your smartphone, you can reserve a place in the virtual queue without having to physically queue, allowing you to optimize your time and enjoy the Park more.

 

3. How to buy a Filotomatix? 
The purchase of a FILOTOMATIX is reserved for visitors holding a Parc Astérix access pass valid on the date of use of the FILOTOMATIX.
 

FILOTOMATIX is accessible:

  • Pre-sale on our site by selecting the specific date of use of the FILOTOMATIX at the time of purchase, or by contacting our Contact Center by telephone on 09 86 86 86 87 (free number).
  • On the day of the visit, within the limit of FILOTOMATIX available that day, directly on the dedicated site https://filevirtuelle.parcasterix.fr/ or accessible from the “Parc Astérix” mobile application, downloadable free of charge from the main application stores.

The number of FILOTOMATIX available each day is limited. A FILOTOMATIX is only valid for one person.

 

4. What do I need to buy a Filotomatix? 
You must have: a mobile terminal, an internet connection or a Wi-Fi connection and a valid email address.

 

5. When and how should I activate my Filotomatix? 
For Visitors who purchased a FILOTOMATIX in pre-sale: you will receive an activation email, at the latest the day before your visit. You are invited to access your FILOTOMATIX on the day of your visit by clicking on the link indicated.

For Visitors wishing to purchase a FILOTOMATIX on the day of their visit: you will need to create a “FILOTOMATIX” account on the Site filotomatix.parcasterix.fr with a valid email address.

 

6. You plan to come in a group 
Group bookings allow you to reserve the same time slot at attractions for all members of your group.
 

In order to enjoy the service as a group, you must select the same FILOTOMATIX range (otherwise, the assigned waiting times may be different and you may not access the attractions together).

Group booking is possible in two ways:

  • Via your FILOTOMATIX account if you are the buyer for all members of the group
  • Via the “Share my Filotomatix” option on the Parc Astérix application allowing you to bring together several individual accounts. 
     

7. You bought the Filotomatix for the members of your group and you want to split up in the Park  
FILOTOMATIX offers a function called "Share my Filotomatix" which allows you to divide a group in order to select different attractions. To benefit from this functionality, each visitor concerned must create a FILOTOMATIX account via their own smartphone using a valid email. Once the division is finalized, you can proceed to reserve the time slot for the attraction of your choice, among the eligible attractions.



8. Reserving a time slot in a virtual queue 
Virtual reservation of a queue is only possible on the day the Filotomatix is ​​valid, during Park opening hours. No advance reservation is possible.

After activating your FILOTOMATIX, you can reserve a time slot in a virtual queue for one of the eligible attractions, among those offered on the day of your visit.

 

9. Do I have to wait in line when I arrive at the attraction? 
Yes - once your virtual reservation has been scanned and you enter the attraction waiting area, you will join a short line and wait in line for 10-15 minutes before entering the attraction.

 

For more information, you can consult the conditions of use of the FILOTOMATIX service.